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Ordering Information General Information An option for gold or silver coloured wiring or finishings is given for each item. Many pieces are also available in sterling silver upon request. We can also provide a choice of crystal, pearl and glass bead colours to suit your needs. All tiaras can be adapted and re-sized for bridesmaids. We are happy to customise any piece for you as every item is made individually to order, but please note that for some materials there may be an additional cost to the price shown. As all of our designs are individually handcrafted you should be aware that very slight variations may occur. Please ensure you read our full Terms and Conditions (link below) before ordering, as by ordering, you are deemed to accept these terms. Personal and Bespoke Service If you wish to have some minor changes incorporated into a featured design, for example, different coloured crystals or pearls, then please make a note on our online Order Form, or contact us to discuss your requirements. Please include your email address or a contact telephone number, and we will do our best to get back to you within 48 hours. With our bespoke service, we can assist you to create a unique piece to suit your individual needs. Please contact us for a no obligation quote. Use the Order Form link or email us at info@eastbeachdesigns.co.uk. Ordering and Payment Orders can be placed and paid for using the online shopping cart provided by PayPal. This method allows you to make immediate secure online payment using your debit card, credit card or PayPal account. You do not need your own PayPal account to pay via PayPal. We will email you to confirm all aspects of your order prior to despatch. For bespoke items, alterations and other crystal colour choices not specified in the shopping cart menu, place your order by completing the online Order Form, or contact us with your requirements. After confirmation of your requirements, EastBeach Designs will invoice you via email with the option to pay via PayPal, cheque or postal order. In all cases, payment in full is required before goods are designed and despatched. Delivery Timescales We do not carry any standard or stock items. Current make and dispatch timescales are clearly stated on our home page. All pieces are individually handmade to order and will usually be sent within 3 to 6 weeks depending on the size and nature of the order. Please note that at some times, such as around holiday closures or busy periods, timings may be longer. If, however, your timings are more urgent, please contact us to discuss and we will do everything we can to accommodate your timeframes. There may be a small surcharge for urgent deliveries required within 3 weeks of placing the order. UK Delivery Details and Charges All prices quoted exclude delivery charges. All items will be wrapped in acid-free tissue, beautifully boxed or gift-packaged and sent via either Recorded Delivery or Special Delivery depending on the product. Orders priced up to £18.00 will be sent via Recorded Delivery (£3.95). A signature will be required. Please note that Recorded Delivery items can, at times, take up to 15 days to be delivered. Orders priced over £18.00 will be sent via fully insured Special Next Day Delivery (£7.95). Items will require a signature. Worldwide Delivery Charges Please contact us before purchasing for a direct PayPal invoice. If using the online checkout direct, we will subsequently invoice you for the additional postage amount required relevant to your destination. Items will be despatched via International Signed For Delivery for
maximum security. This usually takes 4–7 working days but can take The full delivery charge for Europe (European Zone) is £9.00.
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